/ Shipping and Delivery.
Please Inspect all
Items for damages , authenticity or any unsatisfactory condition (s)
before excepting it from the carrier company -in such case please DO NOT sign the
the item (s) and refuse the shipment and notify the driver of the carrier
and contact us immediately in order for us to recover the damages !!!
If an item (s) received
damaged ,you must notify us within 12 hours of receiving the item (s) or you are
not fully satisfied with your purchase for any reason, you can return it
within 15 days of receipt for a full refund of the item's price for not
damaged items only -less restocking fee of 25% and freight charges-of
the items price (it is Customers responsibility to return the item (s)
in original packaging . prepay and insure the safe return of the items
. All items must be returned in their original condition and packaging
. Shipping and special (Custom) order (s) costs are not refundable !
CANCELING – We try to get your products
shipped as quickly as possible, so you must contact us immediately. If
the order has already been shipped, you will be responsible for
returning the product to us and will be responsible for the restocking
fee. Special (Custom) orders made to order products cannot be canceled once the
production process has started (starts
at the day we receive the payment- Custom orders ( deposits )
are not refundable !!!
Shipping of items in stock in USA is within several days after
we received the full amount ,it is usually "ground" shipment but we can
expedite it w/ extra charge. Items not in stock ( please refer before-
email@example.com or Toll free 1800 515
Shipping in other Country (s) can
take longer depending on the circumstances and customs of each
Country-After the clearance of the customs costumer have to pick up
In the event of shipping damage, you must notify the carrier who
delivered the goods and ItalArtWorld an Amfora Company immediately upon
receipt. A freight claim will need to be filed in order to recover any
ItalArtWorld an Amfora Co. Warrants all products to meet the
specifications as stated in the online catalogs. Color and weight may
vary somewhat based upon the capabilities . Height and dimensional
appearance will be as depicted in the online catalog.
Information about Bonded Marble
Carrara marble items are made by mixing crushed Carrara (a marble found
in Italy) with a bonding agents and pouring into a mold. The items
produced are bright white, but are generally not as smooth
as carved marble and do not have a grain. As bonded marble ages, it
will acquire a slight golden-brown hue or patina, just as carved marble
would. Additionally, like carved marble, bonded marble can be polished
to a gloss with a buffing wax such as clear carnauba. Proof of
authenticity can be provided if requested of all items made in Borgo
San Giacomo Italy.
As a hand carved stone products
-Items made from bonded marble can be displayed outside or inside
year-round in any climate. Bonded or hand carved marble can be
cleaned with a brush and warm water !